Privacy Policy

At Kristall Jewellers, we value your trust and are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website.

Changes to the Privacy Policy: 

Please note that this Privacy Policy may be subject to changes and updates without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Collection of Personal Information:

When you create an account with kristalljewellers.com, we collect personal information such as your name, email address, contact number, and other relevant details only with the consent of the customer. This information is used for setting up your account with your consent and enabling you to place orders. Additionally, we may use your contact details to notify about exclusive offers based on your previous orders and interests.

Verification Requirement

To ensure accuracy and maintain security, customers may be required to provide additional details such as a valid government-issued ID holding in hand and address proof holding in hand either during or prior to order processing.

Use of Information:

We use the personal information you provide to fulfill your service requests. This includes troubleshooting problems, conducting surveys, and delivering information about our latest offers. We may also analyze demographic and profile data to better understand user activity on our website. Furthermore, we utilize IP addresses to diagnose any technical issues that may arise.

Disclosure of Personal Data:

a. To enhance and facilitate our services, we may engage the services of third-party entities and individuals. These parties may assist us with tasks such as maintenance, analysis, audit, marketing, and development. Rest assured, these third parties are granted limited access to your information solely for the purpose of carrying out these tasks on behalf of Kristall Jewellers. We ensure that they adhere to strict confidentiality terms and comply with data protection regulations.
b. When using our application, you will be required to acknowledge and accept the third-party developer user agreement as well as the Kristall Jewellers privacy policy.
c. There may be circumstances where we need to disclose your information to other parties in order to comply with legal requirements, respond to mandatory legal processes, verify, or enforce compliance with our service policies, or safeguard the rights, property, or safety of Kristall Jewellers, our affiliates, business partners, or customers. These disclosures are made in accordance with applicable laws and regulations, with the utmost priority given to protecting your privacy.